Typically, large food stores do not take any major trade initiative earlier this year. They await the spring or early summer to launch new concepts. But this year, Carrefour pulled the end of February by launching "Free Promo" offers a permanent store to buy three products of the same radius (for each operation a new radius) and be reimbursed the least expensive of the three.
Sign of the times, promotion breaks the hut. The "promotional pressure, which measures consumer exposure prospectuses and offers on products, has never been higher. In ten years, the number of items sold in promotion almost doubled and the number of coupons has increased tenfold.On Google, "coupons" is one of the most frequent requests …
Steadily increasing the share of the turnover of retailers sold discounted up to 18%, according to IRI, a specialist market research. "The proof that the French are susceptible, and that the signs are not about to stop," says Yves Marin, founder of consulting firm Dashkoma. "The removal of a wave of prospectus may bring down the sales of a hypermarket 30%!" Says Alain Guinberteau, president of A3 Distrib, a company specializing in freelance prospectus.
The signs have no choice. Carrefour is participating with "Promo free" an escalation that led to the formation of a real bubble promotion.Under the Galland law, between 1997 and 2008, all food retailers have stepped up promotions to circumvent the prohibition of resale at a loss and restore purchasing power to clients. Result: a flood of offers increasingly sophisticated to become incomprehensible. "The bric-a-brac has created among consumers questioning the right price," said Elizabeth Exertier, Associate Director of Channel Marketing, another company of freelance.
"Offers free" cons "Guarantee promo"
For Carrefour, "Promo free" must mark a break and serve as a new "marker" for its price image, abused for several years on line pay day loans.Deployed on a large scale in its hypermarkets, but also in its supermarkets Carrefour Market stores and Carrefour and Carrefour City Contact, "Promo free" is also presented as a response to Leclerc, leading hypermarkets in France. The company is currently testing Brittany in 127 of its stores a new concept, "Guaranteed Coupon" which sifts through all the prospectuses of competitors in the areas concerned. Leclerc guarantees its customers a refund of the price differences between its products in-stock items and those coupon competitors. He will decide by summer whether it applies in all its stores.
"It's very clever, because Leclerc accredits the idea that promotional offers competing offer no interest," said Elizabeth Exertier. The system would also make savings on the prospectus. But Carrefour's response is also clever.The "Coupon free" outside the control that seeks to impose Leclerc "Warranty promo" because products sold on promotion are known at the time of checkout.
Vis-?-vis customers, distributors seek mainly to get easier. It is the stated objective of all signs and one of the reasons that also explain the rise of virtual prizes in recent years. Simply purchase several products to qualify for automatic discounts at the checkout.
The law of modernization of the economy has changed that. The arrival in 2000 of Long ticket, whose principle is to credit cards, customer loyalty when they checkout, is a page that retailers want to turn. The idea now is to ensure low prices permanent.Long hopes that his "promo Guarantee" has the same effect as "Ticket" it will have a concrete price image.
ALSO READ:
"At Carrefour, the customer chooses promotions