Until Friday 20 hours, 23 French airports will be closed. Should the traffic resumed after that, it should be very disturbed, Air France warned. It is unnecessary to call the airports closed, which are unreachable. A?roports de Paris also discouraged to go there without checking with the airline that the flight is assured.
Telephone services of these companies are often saturated, websites are a good alternative, or the site of Aeroports de Paris to see which offers flights already canceled.
In general, European companies are obliged by offering passengers the choice between a refund within 7 days and a deferral of travel within 30 days after the originally scheduled departure date.However, they do not have to pay additional compensation because the delays and cancellations are related to unpredictable weather. It also means that companies are not obliged to cover costs incurred by this hazard (taxis, hotels, etc..).
Air France
The company ensures that passengers whose flights had been canceled may defer their travel or to redeem the tickets. However, Air France has added any details as to the details of the loan, but should do so in the day.
For more information:
Schedules, delays, cancellations
Phone: 3654 (0.34 euro per minute) or by sending SMS flight number 6 3654 (example: AF2062).
Lufthansa
In case of delay or cancellation, the German company committed to providing a place for the next available flight.It also offers ticket refund passengers who choose to cancel their travel and offers a change of booking without charge to people who want to postpone to a later date, stating that this change could be done "within existing terms of the note, "without elaborating.
For more information:
Schedules, delays, cancellations
Reservations and information: 0 892 231 690 (0.34 euro per minute)
Alitalia
No information on ticket refunds.
Schedules, delays, cancellations
Reservation Center: 0 820 315 315 (0.12 euro per minute)
BA
A change of date or destination is possible (or nearest town in the same country).The new trip must be held within three months after the date of the trip.
For more information:
Schedules, delays, cancellations
Change their booking online
Reservations and information: 0 825 825 400 (EUR 0.15 per minute)
Customer relations: or 0825 892 892 01 42 94 73 21
Iberia
The company will accept the changes of tickets purchased before April 15 and travel planned until April 17 departing or arriving in Paris, London, Dublin, Brussels, Amsterdam, Copenhagen, Dusseldorf, Frankfurt, Berlin and Moscow. Customers can choose a new date or another destination without having to pay penalties. These changes may be made until April 29, and new tickets issued will be valid until June 30The series aircraft IB7000 made by British Airways between London and Madrid will obey the same conditions.
For more information:
Schedules, delays, cancellations
Information: 0 825 800 965
Easyjet.com
You can take another flight or refund the amount in line after having verified its cancellation. EasyJet guarantees a refund within 30 days (follow the directions on the site). The flight changes may themselves be selected at any time within 30 days of cancellation.
For more information:
Schedules, delays, cancellations
Phone: 0 826 10 33 20 (0,15 euro per minute)
Ryanair
Nothing special on the website of Ryanair on this particular disturbance. General information on flight cancellations are available here.
For more information:
Schedules, delays, cancellations
Telephone: 0892 780 210 (0,34 Euro per minute)
Other companies
All numbers of airlines are available in the directory of Airports of Paris.
For their part, tour operators are not legally required to reimburse the expenses incurred for travel packages. "It's a case of force majeure which exempts professional liability indemnification, compensation or provide benefits to its burden," said Jean-Marc Roze, the secretary general of the National Union of Travel Agencies ( SNAV). The case of force majeure must meet three specific criteria: "to be unpredictable – the situation is unpredictable as ever happened before, and irresistible – we can not prevent the event from occurring, and insurmountable – the situation once arrived, they can not go against it.
However, tour operators, however, arguing Friday studying the best way to help their customers.
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"23 French airports closed until at least 20 hours